PRIVACY POLICY

Information Collection and Use

At PT SINAR TEKNGI SAINS, operating as Voucher Kiosk (voucherkiosk.com), we highly value your privacy and the trust you place in us when providing your personal information. We are committed to protecting your data and do not share, sell, or disclose any personally-identifiable information (including your name, address, phone number, or email address) with unaffiliated third parties for marketing purposes without your explicit consent. Your personal information is considered a valuable business asset and would only be transferred in cases of merger, acquisition, or other corporate restructuring under legal proceedings.

By accessing and using our Services as outlined in our Terms of Use, you acknowledge and agree to the data collection, processing, and usage practices described in this Privacy Policy. IF YOU DO NOT AGREE TO OUR DATA PROCESSING PRACTICES, YOU MAY NOT BE ABLE TO FULLY UTILIZE OUR SERVICES OR ACCESS ALL PLATFORM FEATURES.

Purpose of Data Collection

Voucher Kiosk collects your personal data for the following legitimate purposes:

Children's Privacy Protection

We take the privacy of minors very seriously. Voucher Kiosk does not intentionally market to or collect personal information from children under 13 years of age. Should we discover that we have inadvertently collected personal data from a child under 13 without proper parental consent, we will promptly take steps to delete such information. If personal data of a child under 13 in your care has been shared with us, you consent to our processing of that child's data and agree to be bound by this Privacy Policy on their behalf.

Data Collection Methods

We may collect your personal information through various means when you:

We may also obtain your personal information from trusted third parties such as financial institutions or credit agencies, where you have consented to such disclosure or where legally permitted.

Information Collection Techniques

Direct Information: We collect information directly when you place orders, apply for services, respond to surveys, or engage with promotional offers. Essential information typically includes your name, postal and email addresses, and phone number, though we may request additional details based on the specific service.

Cookies and Tracking: Voucher Kiosk employs cookies and similar technologies to gather information about your website visits and email interactions, both individually and in aggregate form. These tools help us understand user behavior, improve our website quality, and enhance user experience.

User-Generated Content: Information you post on our platform, including reviews, photos, and videos, along with associated metadata, may be visible to other users. While we reserve the right to monitor user-generated content, we are not obligated to do so and may remove any content at our discretion.

Payment Information: Depending on your chosen payment method, you may need to provide credit card details including cardholder name, card number, billing address, CVV, and expiration date.

Technical Data: Our servers automatically log certain information from your browser, including IP address, browser type, referring pages, click patterns, domain names, mobile carrier information, and interaction data.

Location Data: When using our services through mobile devices, we may collect GPS coordinates and similar location information to enhance service delivery.

Device Information: We collect device-specific data including device type, hardware specifications, operating system details, time zone settings, and other necessary technical information.

Third-Party Analytics: We utilize third-party analytics tools to better understand website usage patterns. These tools collect standard web information including cookies and IP addresses, governed by their respective privacy policies.

Additional User Data: We may collect information when you interact with our content, use our chat systems, request support, make purchases, or participate in competitions and tournaments.

Types of Personal Data Collected

Information You Provide:

Sensitive Information: With your consent or as legally permitted, we may process financial data necessary for payment processing.

Payment Data: All payment information is securely stored by our authorized payment partners. You can view our payment partner list at voucherkiosk.com.

Social Media Data: If you register using social media accounts, we may receive profile information including your name, email, friends list, profile picture, and other publicly available information from your chosen social media platform.

How We Use Your Information

Voucher Kiosk uses your personal information primarily to:

You may opt out of future communications at any time using the options provided in our messages.

Legal Basis for Processing (EU/UK Users)

For users in the European Union or United Kingdom, we process your personal information based on:

Consent: When you have given specific permission for particular uses of your data. You may withdraw consent at any time.

Contract Performance: When processing is necessary to fulfill our service obligations to you or at your request before entering a contract.

Legitimate Interests: When we have valid business reasons that don't override your fundamental rights, such as:

Legal Obligations: When required to comply with applicable laws, cooperate with law enforcement, or exercise legal rights.

Vital Interests: When necessary to protect your safety or that of others.

Legal Basis for Processing (Canadian Users)

For Canadian users, we may process your information with your specific consent or in situations where consent can be reasonably inferred. In exceptional cases permitted by law, we may process information without consent for purposes such as fraud detection, business transactions, insurance claims, emergency situations, financial abuse prevention, legal compliance, employment-related activities, journalism, or when information is publicly available.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and processed, or as required by applicable law. Upon account termination, personal data will be deleted unless retention is required for legal or legitimate business reasons. If you withdraw consent for processing your child's data, we will delete it promptly. If you object to data processing, we will delete your information within a reasonable timeframe unless legally required to retain it.

Your Responsibilities

You are responsible for providing accurate and complete information about yourself and any other individuals whose data you share with us. You must promptly update any incorrect or outdated information by contacting us. This is a condition for receiving our products and services.

Security and Privacy Commitment

Both you and Voucher Kiosk play important roles in preventing online fraud. Please safeguard your login credentials, passwords, and security codes. Do not share this information or allow unauthorized access.

We employ encryption, firewalls, and advanced security procedures to protect your personal information from unauthorized access and misuse. You may notice authentication requirements when using certain website features.

Please note that we do not control or endorse third-party websites linked from our platform.

Your Rights

Depending on your location, particularly in the European Economic Area and United Kingdom, you may have statutory rights regarding your personal data, including rights to access, update, delete, or correct your information, subject to legal exemptions.

If you are subject to GDPR or UK data protection laws, we process your data based on legitimate interests as described above. You have the right to object to direct marketing use of your personal data at any time.

Information Disclosure

We may share your personal information with trusted third-party service providers who assist us in delivering our services. These categories include:

We may also disclose your information to law enforcement or other appropriate parties in connection with criminal investigations, fraud prevention, intellectual property protection, or other legal requirements as we deem necessary to protect Voucher Kiosk's legitimate interests.

Additional Disclosure Situations:

Managing Your Data

Withdrawing Consent: To withdraw consent, email us at contact@voucherkiosk.com or delete your account through My Account -> Edit -> Delete Account. Please note that withdrawing consent may limit your access to our services, and we may need to terminate our service agreement with you.

Accessing and Correcting Data: If you have an account, you can access your personal data through your User Profile page. Alternatively, submit a written request to contact@voucherkiosk.com. We require sufficient information to verify your identity and process your request. Data corrections will be made within the timeframe required by applicable law.

Privacy Policy Updates

Voucher Kiosk reserves the right to modify this Privacy Policy at any time. We will notify registered users via email and post updates on our website. All changes become effective upon posting, and continued use of our services constitutes acceptance of the updated policy.

We partner with Microsoft Clarity and Microsoft Advertising to analyze website usage through behavioral metrics, heatmaps, and session replay to improve and market our services. Website data is captured using cookies and tracking technologies to understand product popularity and online activity, which we use for site optimization, security, fraud prevention, and advertising purposes. For more information about Microsoft's data practices, visit the Microsoft Privacy Statement.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your statutory rights, please contact us. We will respond within a reasonable timeframe.

Contact Details: